Effective date: October 13, 2026 · Last updated: October 13, 2026

1. Welcome, and the short version

Thank you for choosing Wholetones. These Terms of Service ("Terms") are an agreement between you and Wholetones, Inc. and its affiliates ("Wholetones," "we," "us," "our").

They apply when you:

• visit our websites, including wholetones.com, music.wholetones.com and WholetonesMusic.com;
• use the Wholetones music streaming service, on the web or in the mobile app we make available through our platform provider, Kajabi;
• buy or use any Wholetones product, subscription, download, or other service.

We call all of these together the "Service."

In plain words, the most important points are:

1. Wholetones music is for relaxation and wellbeing. It is not medical treatment (see Section 3).
2. Subscriptions renew automatically until you cancel. You can cancel at any time from your account (see Section 6).
3. We offer a 30-day money-back guarantee. Email [email protected] within 30 days of purchase (see Section 7).
4. Your subscription is for your own personal listening. Please do not share your login or copy or share the music (see Sections 5 and 8).
5. These Terms are governed by Florida law (see Section 16).

By using the Service or making a purchase, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

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2. Who may use the Service

• The Service is meant for people 13 years of age and older. If you are under 13, you may use the Service only with the involvement of a parent or guardian. People under 13 may not open an account without a parent's or guardian's prior consent, and we may delete any account that does not follow this rule.
• To make a purchase or start a subscription, you must be at least 18 years old (or the age of majority where you live, if higher) and able to enter into a binding contract. If you are younger, a parent or guardian must make the purchase and accept these Terms for you.
• You may not buy goods, services or software through the Service if you are located in, or ordinarily resident in, a country or region that is under comprehensive U.S. sanctions, or if you are on a U.S. government restricted-party list (such as the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Commerce Department's Denied Persons List, Unverified List, or Entity List). You also may not supply anything you get from us to such a place or person.

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3. Important health information (please read)

Wholetones music is not medical treatment.

• Our music, and any information on the Service, is offered for relaxation, enjoyment, and general informational purposes only.
• Our products are not intended to diagnose, treat, cure, or prevent any disease or condition. Statements about Solfeggio frequencies, sleep, stress relief, or wellbeing describe how listeners may experience the music. They are not medical claims and have not been evaluated by the U.S. Food and Drug Administration.
• We are not doctors, and our team cannot give medical or other professional advice. We have not checked the qualifications of any other user or third party who shares information through the Service, even if they list qualifications.
• Always consult your doctor or other qualified healthcare provider about any health question or condition. Never use Wholetones instead of medication or treatment prescribed by your doctor, and never delay seeking medical advice because of something you heard or read on the Service.
• Some of our music is designed to help you relax or fall asleep. Do not listen while driving, operating machinery, or doing anything that needs your full attention. Please keep the volume at a comfortable, safe level.
• If you think you may have a medical emergency, call your doctor or emergency services (911 in the U.S.) right away.

When you talk about Wholetones, please do not make claims about the curative or health-improving effects of our products, and do not suggest that we have made such claims.

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4. Your account

Many features, including streaming, require an account.

• Please give us true, accurate, current and complete information, and keep it up to date.
• Keep your password private. Do not share your login details with anyone.
• Tell us right away at [email protected] if you think someone else has used your account or there has been any other security problem.
• You are responsible for activity that happens under your account, including charges, unless the activity happened because of our own fault.
• Please sign out at the end of each session, especially on shared or public devices.

No account sharing. Each account and subscription is for one person. You may listen on your own devices (for example, your computer, phone and tablet), but you may not share, sell, rent or transfer your account or login to anyone else. Others in your household may listen along with you on your own device while you are present, but each person who wants to use the Service on their own needs their own account. We may set reasonable limits on the number of devices or simultaneous streams. If we reasonably believe an account is being shared, we may limit, suspend or close it.

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5. Your license to listen

What you may do. While your access is active, Wholetones gives you a personal, limited, non-exclusive, non-transferable, revocable license to stream (and, where we offer it, download for offline listening) the music, videos and other materials on the Service ("Content") for your own personal, non-commercial use only.

If the Service offers offline downloads, downloaded Content may only be played through the Service, and only while your access is active.

What you may not do, unless you have our prior written permission:

• copy, download (other than as the Service allows), record, rip, remix, edit, translate, or make derivative works from any Content;
• distribute, share, upload, broadcast, sell, rent, or publicly perform any Content, including playing it in a public space or in a business (for example, a clinic, spa, studio, store, waiting room, class, or event). Public performance and other uses of Wholetones music require consent from Wholetones' licensee, Michael Tyrrell Music LLC (contact [email protected]);
• use the Service for any commercial purpose, other than taking part in a Wholetones affiliate program that we have approved you for in writing;
• get around any access controls, or access Content in any way other than through the interfaces we provide;
• "scrape" or "harvest" Content or data, except for a bona fide internet search engine that we have not told to stop;
• reverse engineer, decompile, or disassemble any software that is part of the Service;
• frame the Service, or use any Content, Wholetones trademark, or the name or persona of Michael Tyrrell in a way that falsely suggests a connection with us, our products, or our brands;
• remove or change any copyright, trademark or other notice;
• use the Service in a way that could harm Wholetones, other users, or anyone else, or that interferes with the operation of the Service.

We keep all rights not specifically given to you in these Terms. This license does not give you ownership of any Content or software. If you install an app to use the Service, you agree to the download of that software to your device, and to these Terms and any additional terms that apply to that app.

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6. Subscriptions, automatic renewal, and cancellation

6.1 Plans and prices

We currently offer:

Prices are in U.S. dollars. Prices do not include taxes. Where the law requires, sales tax, VAT, GST or similar taxes will be added and shown at checkout. The price, billing period and renewal terms will be shown clearly at checkout before you pay. If we run a promotion or discount, the checkout page will explain what you will pay and when the regular price begins.

Free trials. If we offer a free trial, the checkout page will tell you how long it lasts and what you will be charged when it ends. Unless you cancel before the trial ends, your paid subscription will start and you will be charged automatically. We will send a reminder before the trial ends where the law requires it.

6.2 Automatic renewal

Your subscription renews automatically at the end of each billing period (monthly or yearly), and we will charge the payment method on your account the then-current price, unless you cancel before the renewal date. By subscribing, you authorize these recurring charges.

Yearly plans: we will email you a reminder before your yearly subscription renews, telling you the renewal date, the amount, and how to cancel. We send this reminder at least 15 and no more than 45 days before the renewal date.

6.3 How to cancel

You can cancel at any time from your account settings on music.wholetones.com (sign in, open your account settings, and choose the option to cancel your subscription). You can also email [email protected] and we will cancel it for you.

• When you cancel, you will keep access until the end of the period you have already paid for, and you will not be charged again.
• Cancelling does not give an automatic refund for the current period. If you are within 30 days of a purchase, see the money-back guarantee in Section 7.
• Deleting the app from your phone does not cancel your subscription.

If you ever buy a subscription inside a mobile app through the Apple App Store or Google Play, you must cancel it, and request any refund, through the Apple or Google account you used to buy it, and their terms apply to that purchase.

6.4 Price changes

We may change subscription prices from time to time. If we do, we will tell you by email at least 30 days before the new price takes effect for you. The new price will apply from your next renewal after that notice. If you do not want to pay the new price, you can cancel before your renewal.

6.5 Failed payments

If a payment fails, we or our payment providers may retry the charge, and we may pause or end your access until payment is made. We will tell you if this happens.

6.6 Lifetime offers

From time to time we may offer one-time "lifetime" access. "Lifetime" means access to the streaming service for as long as Wholetones operates the streaming service. It does not mean the lifetime of the purchaser, and it is not transferable to anyone else.

If we ever decide to stop operating the streaming service, we will give lifetime members reasonable advance notice by email. We will give at least 90 days’ notice. Lifetime access is not refundable after the 30-day money-back period, except where the law requires otherwise. Lifetime access may be ended early if you seriously or repeatedly break these Terms (for example, by sharing your account or redistributing Content).

6.7 Content changes

We regularly add new music, and future releases are included in the streaming service at no extra charge. We may also update, move, or occasionally remove Content, for example for licensing or quality reasons. We will try to keep the overall catalog at least as good as it is when you subscribe.

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7. 30-day money-back guarantee

We want you to be happy with Wholetones.

• If you are not satisfied, you may request a full refund within 30 days of your purchase by emailing [email protected]. Please include the email address on your account. You do not have to give a reason, but we appreciate feedback.
• Refunds go back to the original payment method (card or PayPal). Your bank or PayPal may take several business days to show the refund.
• When we refund a subscription or lifetime purchase, the related access ends.
• The guarantee applies to your first purchase of a monthly, yearly or lifetime plan, and to each yearly renewal charge (within 30 days of that renewal). Monthly renewal charges are not covered, but you can cancel at any time to stop future charges.
• After the 30-day period has passed, payments are not refundable, except where the law requires otherwise or where we decide to make an exception.

This does not limit any rights you have under consumer protection laws that cannot be waived.

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8. Payments

Purchases on the streaming service are processed through our platform provider, Kajabi, using Stripe (for cards and similar payment methods) and PayPal. We do not store your full card number ourselves. When you buy, you:

• confirm that you are authorized to use the payment method;
• authorize us and our payment providers to charge it for the price shown, plus any applicable taxes;
• agree to keep your payment information up to date.

Coupons and promotional codes are for your individual use only. They may not be transferred, sold, published, or shared unless the offer says so. Codes are not valid on past purchases and may expire or be withdrawn at any time. We may cancel orders where we reasonably believe a code is being misused or used by someone other than the intended recipient.

Pricing errors. We try to show prices accurately. If a price is clearly wrong, we may cancel the order and refund you, or give you the choice of paying the correct price or cancelling.

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9. Physical products (CDs, players and other items)

We have historically sold physical products such as CDs and music players through our store at wholetones.com. Physical products have been discontinued and are no longer offered for sale. This section applies only to physical orders placed before they were discontinued.

For those past physical orders:

• Handling and shipping. Please allow up to 3 days for handling before shipping. In the U.S., most orders ship by USPS Priority (2-3 day delivery) with tracking and delivery confirmation. Larger orders may require a signature. We email tracking details when the shipping label is created. We are not responsible for a wrong address given at the time of order, or for packages marked "Delivered" by USPS tracking that are lost, stolen or not received.
• International orders. You are the importer of record and are responsible for following the laws of the destination country, and for any duties, taxes or fees. If a package is returned because of an incorrect address, refusal, or any reason that is not solely our error, you are responsible for return and reshipping costs. If an item is rejected for import or legal compliance reasons and we agree to a return, we will refund the purchase price less any charges we incur and less return shipping.
• Returns and refunds for physical products. The former wholetones.com refund policy (365 days, with phone-based returns) applied to physical products and has been retired. Physical products (such as CDs) have been discontinued and are not covered by that former policy. The 30-day money-back guarantee in Section 7 applies to digital subscriptions and lifetime access purchased through the Service.
• Product descriptions. We try to describe products accurately but cannot guarantee every description is error-free. If a product you received was materially different from its description, please email [email protected] and we will work with you to make it right.

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10. Your posts, reviews and ideas

The Service may let you post or send us comments, reviews, testimonials, photos, messages or other materials ("User Submissions"). These rules apply to any such feature we offer now or in the future.

• You keep ownership of your User Submissions. But when you submit them, you give Wholetones a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable and sub-licensable right to use, copy, display, publish, adapt, and distribute them, in any media, for any purpose, including marketing. This includes the right to use the name, photo, or likeness you include with them. However, we will not use your testimonial, name or likeness in advertising without first getting your specific permission.
• Ideas and suggestions you send us are not confidential, and we may use them without paying or crediting you.
• Your User Submissions must be your own (or you must have permission), must be accurate and lawful, and must not: include medical or professional advice; be false, misleading, defamatory, obscene, threatening, abusive, or hateful; invade anyone's privacy; include other people's personal information; infringe anyone's rights; contain viruses or harmful code; or be spam or advertising (unless we agree in writing).
• We do not have to review, post, or keep any User Submission, and we may remove any of them at any time. We do not endorse the opinions in User Submissions.
• Please do not share sensitive health information in public posts.
• To report a User Submission that breaks these rules, email [email protected].

You are responsible for your dealings with other users. We may, but do not have to, become involved in disputes between users.

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11. Copyright, trademarks, and copyright complaints

The Wholetones name, logos, slogans, product names, music, recordings, videos, package photos and product images are protected by copyright and trademark laws and belong to Wholetones or its licensors. They cannot be used without permission. To ask permission to use any Wholetones music, name, logo, or image for any purpose, email [email protected].

We respect the intellectual property rights of others. If you believe that Content on the Service infringes your copyright, please send a notice to:

Wholetones, Inc. Attention: Legal Email: [email protected] Mail: Wholetones, Inc., 7040 Seminole Pratt Whitney Rd. #25-143, Loxahatchee FL 33470

This contact information is only for notices of copyright infringement under section 512(c)(3)(A) of Title 17 of the U.S. Code. Your notice should include the information that law requires (including identification of the work, the location of the material, your contact details, a good-faith statement, a statement under penalty of perjury that the notice is accurate, and your signature). The contact above is our designated agent for these notices.

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12. Other websites and service providers

The Service may link to websites, apps, or services run by others (for example, social media). We do not control them and are not responsible for them. Their own terms and privacy policies apply. If you find our content on someone else's website, such as social media or an affiliate's page, that website's terms also apply.

Parts of the Service are provided by our partners, such as Kajabi (our streaming platform and mobile app), Stripe and PayPal (payments). Their terms may also apply to how you use their services.

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13. Changes to the Service or these Terms

We may change, add to, or stop parts of the Service. We may also update these Terms. If we make a material change, we will post the new Terms with a new "Last updated" date and email account holders at least 30 days before the change takes effect. For paid subscriptions, material changes will apply from your next renewal after the notice. If you do not agree to the changes, you may cancel before they take effect. If you continue to use the Service after the changes take effect, you accept the updated Terms.

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14. Suspending or ending your access

You may stop using the Service and cancel your subscription at any time (see Section 6.3).

We may suspend or end your account, or refuse service, if you seriously or repeatedly break these Terms, misuse the Service, share your account, fail to pay, or act in a way that could harm us or others, or if the law requires it. Where reasonable, we will tell you first and give you a chance to fix the problem. If we close your account without a good reason related to your conduct, we will refund any prepaid amount for the period you can no longer use.

When your access ends, your license to use the Content ends, and you must delete any Content you have downloaded or copied. Sections of these Terms that by their nature should continue (for example, Sections 3, 10, 11, and 15 to 18) will continue to apply.

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15. Disclaimers and limits on our liability

Disclaimers. We work hard to keep the Service running well, but it is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Service will always be available, uninterrupted, error-free, secure, or free of viruses, or that any particular result (including any health or wellbeing result) will be achieved. Some states do not allow these disclaimers, so some of them may not apply to you.

Limitation of liability. To the fullest extent permitted by law, neither Wholetones nor our affiliates, suppliers or content providers will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any lost profits or data, arising out of or related to the Service, any products or services obtained through it, or our removal of any materials you post, whether based on contract, tort, strict liability or otherwise, even if we were told such damages were possible.

Your remedy. If you are unhappy with the Service, your remedy is to stop using it and cancel. For any claim not waived by these Terms, our total liability to you is limited to a refund of the money you paid us in the 90 days before you first brought the claim, handled under Section 7.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, gross negligence, or intentional misconduct, or for death or personal injury caused by our negligence, or any rights you have under consumer protection laws that cannot be waived.

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16. Disputes, governing law, and where claims are heard

Talk to us first. If you have a problem, please email [email protected] first. Most issues can be solved quickly.

Governing law. The laws of the State of Florida govern these Terms and any dispute between you and Wholetones or its affiliates, without regard to conflict-of-law rules.

Courts. You and we agree to the jurisdiction of the state and federal courts located in or serving Palm Beach County, Florida for any action relating to the Service or these Terms. Either of us may still seek urgent (injunctive or other equitable) relief from any court that has jurisdiction.

Individual claims only. You and we each agree that any dispute will be brought only on an individual basis, and not as a plaintiff or class member in any class, consolidated, or representative action, to the extent the law allows.

Time limit. To the extent the law allows, any claim or action related to the Service or these Terms must be filed within one year after it arose. Otherwise, it is waived.

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17. Indemnity

If you break these Terms or the law in using the Service, and that causes a claim against Wholetones or its officers, directors, employees, contractors, agents, affiliates, licensors, service providers, subcontractors, or suppliers, you agree to cover the resulting losses, liabilities, damages and reasonable costs (including attorneys' fees). We may choose to control the defense of the claim at our own expense, and you agree to cooperate. You may not settle a claim covered by this section, or admit liability on behalf of Wholetones, without our prior written approval.

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18. General terms

• Entire agreement. These Terms, together with our Privacy Policy and any additional terms shown for a specific offer, feature, contest, or program ("Additional Terms"), are the whole agreement between you and us about the Service. If Additional Terms conflict with these Terms, the Additional Terms apply to that offer or feature.
• Electronic communications. You agree that notices, disclosures, agreements and other communications we send you electronically (for example, by email or on the Service) satisfy any legal requirement that they be in writing.
• Severability. If any part of these Terms cannot be enforced, the rest stays in effect, and the unenforceable part will be replaced by an enforceable one that is as close as possible to the original intent.
• No waiver. If we do not enforce a right right away, we have not given it up.
• Assignment. You may not transfer these Terms or your account. We may transfer them, for example, as part of a sale or reorganization of our business.
• Where the Service is offered. We operate the Service from the United States. If you use it from elsewhere, you are responsible for following your local laws.
• Export controls. Goods, services and software provided through the Service are subject to U.S. export control and economic sanctions laws (see Section 2).

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19. How to contact us

Customer support (accounts, billing, cancellations, refunds): Email: [email protected] (support is provided by email)

Legal matters and questions about these Terms: Email: [email protected] Mail: Wholetones, Inc., 7040 Seminole Pratt Whitney Rd. #25-143, Loxahatchee FL 33470

Thank you for listening with Wholetones.